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Audit Trail Error

Audit Trail Error - Memory/Compliance Failure

Audit Trail Error
⚙️ Model Compatibility: Aczet CM Series (21 CFR Compliant).

The "Audit Trail Error" indicates that the internal memory reserved for 21 CFR compliance logging is either full or experiencing a write-error.

Troubleshooting Steps:
1. Backup/Export Data: Navigate to the Audit Report menu and export all logs via USB or RS-232 to ensure compliance data is preserved.
2. Clear Memory: After a successful backup, use the administrative settings to clear the audit logs to free up memory space.
3. System Integrity: If the error persists, it may indicate a corrupt database file. Perform a backup of all User IDs and settings before attempting a factory reset.

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