Essae AX Series Troubleshooting Guide

This guide provides basic troubleshooting steps for common operational issues encountered with the Essae AX Series balance.

Common Problems
1.) Balance does not switch ON.
2.) Display remains unstable.
3.) Incorrect weight readings.
4.) Calibration failure.
5.) RS232 communication issues.
6.) Printer not responding.
7.) Zero drift.
8.) Display errors.

Basic Troubleshooting Procedure
1.) Verify the power supply.
2.) Check that the balance is correctly levelled.
3.) Inspect the weighing pan for obstructions.
4.) Ensure the balance is free from vibration and air drafts.
5.) Verify communication cables if external devices are connected.
6.) Perform calibration verification using certified test weights.
7.) Restart the balance and recheck operation.

When Professional Service Is Recommended
1.) Persistent calibration failure.
2.) Load cell malfunction.
3.) Internal electronic faults.
4.) Display hardware issues.
5.) Communication board failure.

Preventive Measures
1.) Perform regular cleaning.
2.) Schedule periodic calibration.
3.) Inspect cables and connectors.
4.) Maintain a stable operating environment.