This error appears when the software cannot detect the configured SI-810 machine.
Possible Causes
1.) Power OFF.
2.) Loose communication cable.
3.) Incorrect IP address.
4.) Wrong COM port.
Troubleshooting Procedure
1.) Power ON the machine.
2.) Verify physical connections.
3.) Confirm communication parameters.
4.) Refresh machine list.
5.) Test communication.
Prevention
1.) Verify communication during installation.
2.) Label communication ports clearly.
Is your scale beyond repair?
Sometimes replacing an aging machine is more cost-effective than fixing it. Explore our wide range of new, high-precision weighing scales.