Duplicate PLU Error occurs when two or more products are assigned the same Product Lookup (PLU) number.
Possible Causes
1.) Manual data entry mistake.
2.) Imported duplicate records.
3.) Database synchronization issue.
Troubleshooting Procedure
1.) Open the PLU Master.
2.) Search for duplicate PLU numbers.
3.) Assign a unique PLU number.
4.) Save the changes.
5.) Upload the corrected PLU database.
Prevention
1.) Validate PLU numbers before importing.
2.) Maintain a centralized PLU numbering system.
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