Power Supply Error occurs when the balance does not receive stable electrical power required for normal operation.
Possible Causes
1.) Incorrect AC adapter.
2.) Loose DC connector.
3.) Damaged power cable.
4.) Power outlet failure.
5.) Voltage fluctuation.
6.) Internal power circuit fault.
Troubleshooting Procedure
1.) Verify the supplied AC adapter.
2.) Check the power cable for damage.
3.) Confirm the DC connector is securely fitted.
4.) Test another power outlet.
5.) Restart the balance.
6.) Contact authorized service if the problem persists.
Prevention
1.) Always use the original Essae power adapter.
2.) Protect the balance with a voltage stabilizer or UPS where appropriate.
3.) Inspect power cables during routine maintenance.
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