RS232
RS232 Connection Error
The JM Series cannot establish communication through the RS232 interface.
Possible Causes
1.) Loose communication cable
2.) Incorrect COM port settings
3.) Faulty serial cable
4.) External device not responding
Troubleshooting
1.) Turn OFF the scale.
2.) Reconnect the RS232 cable securely.
3.) Verify communication parameters.
4.) Restart the scale and computer.
5.) Perform a communication test.
Prevention
1.) Use quality RS232 cables.
2.) Avoid disconnecting the cable during data transfer.
3.) Verify software communication settings before use.
Possible Causes
1.) Loose communication cable
2.) Incorrect COM port settings
3.) Faulty serial cable
4.) External device not responding
Troubleshooting
1.) Turn OFF the scale.
2.) Reconnect the RS232 cable securely.
3.) Verify communication parameters.
4.) Restart the scale and computer.
5.) Perform a communication test.
Prevention
1.) Use quality RS232 cables.
2.) Avoid disconnecting the cable during data transfer.
3.) Verify software communication settings before use.
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